Privacy Policy

Introduction

Syfonia respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.

Information We Collect

Personal Information

When you request a consultation or contact us, we may collect:

• Name and contact information (email address, phone number)
• Information you provide in consultation request forms
• Communication history with our team

Automatically Collected Information

We may automatically collect certain information when you visit our website:

• Browser type and version
• Device information
• IP address and general location data
• Pages visited and time spent on our website

How We Use Your Information

We use collected information for the following purposes:

• To respond to consultation requests and schedule sessions
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations
• To send educational materials and updates (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our website and conducting business
• When required by law or to protect our legal rights
• With your explicit consent

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent at any time

International Data Transfers

Your information may be transferred to and processed in countries other than Indonesia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Syfonia
Jl. Sultan Hasanuddin No. 12
Makassar 90113, Indonesia
Email: [email protected]
Phone: +62 411 832 6047